Airtel
Irresponsible treatment to customers

Telecommunications

I had a life time pre paid mobile line from Air tel and was using this sparingly since couple of years. I stay abroad and i used to use this line when ever i am in India, recently i was in india and using this phone and noticed that suddenly my line was disconnected in spite of having credit balance of Rs.400. Inspite of calling the managers and explaining them i am not able to get any answer from them why my line was disconnected nor any action on this till now. I understand that my no has become free and they can allot this to some one else. The duty managers are irresponsible and just keep giving promises with out any integrity and i am really concerned that such operators are allowed to do such important businesses. I am sure such companies are detrimental to our country's image and economic development.


Company: Airtel
Country: India
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