Bharti Airtel
Mobile connection down since 9 AM

Thanks to Airtel I have one of the worst days. The mobile network is down since 9 AM and company is unable to provide timelines by which it would be restored. Since the network is down in an important city like Mumbai the company should have courtesy to update info about it on its website.

On 2nd thoughts if I delay my payment by a day then I am supposed to pay "Late fee", I would be keen to know what should be the penalty on Bharti Airtel. Business worth cores of rupees would have suffered coz of this. I think they need to waive one months bill for each of their customers.

It also presents an opportunity to their competitors to get their customers.

Company: Bharti Airtel
Country: India
Site: www.airtel.in

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