Airtel India
Your calls will be barred today!

After one month of using a fresh card I received an sms today from Airtel saying "we are unable to verify your address, listed with us. Since verification is mandatorya as per Govt. rules, your calls will be barred today"... Aug.24. 13:38:12 hours.

Subsequently, I learnt from the Airtel center on Kammanahalli Main Road (next to Niligiri's) that the actual reason, asking for the subscriber to re-submit the supporting documents, was that my earlier application along with my supporting documents had been misplaced by Airtel's office in Bangalore. Hence, the sms as quoted above.

I don't expect a follow-up on the basis of my complaint but the issue in question indicates the utter callousness of the staff involved.

Company: Airtel India
Country: India

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