Airtel India
False commitment & not withdrawing services that i have not opted fo

I have taken a new connection of airtel delhi on 02-08. before taking the connection i enquired from their customer care executives of airtel office that can i avail for a particular plan of std. they confirmed and i did the need ful by sending the required sms for activating the service.but after 3 days i came to know that they have forcibly put me in some other scheme & told that i have to continue with their special gift scheme for next 1 month. then i contacted their team leaders of cce & their manager & they commited that i will get my preffered scheme by 48 hrs, which i did n't. then i went to their main office & got my preffered scheme. after that i requested them to deactivate their other fored services of caller tunes and daily jokes. they deactivated the caller tune but said that the joke sheme would be deactivated on 01-09. but they have not deactivated the scheme and have prevented me from contacting their customer care executives overphone . i am realy dissatisfied and really want to take a action against them because this is their fraud for the second time within 1 month

Company: Airtel India
Country: India

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