Distance Telecom
Installation of broadband services

Installation of broadband services

Dear Sir,

I am Anil kumar singh, Sr. Manager - Technoflow HVAC Industries Pvt. Ltd. 224, LIVING STYLE MALL, JASOLA, NEW DELHI-25. I applied for a new landline cum broadband connection from a subsidiary of MTNL - DISTANCE TELECOM on 8th April. I gave Rs500 to their concerned agent (Mr. Mohit) who visited my office on 8th April. He told me that the Installation of broadband services will complete within 3-4 days. Since then there has been no response and whenever I call them i get an reply in a very casual manner that it will be installed by today. I am calling everyday in concern office from 12th April & everyday they replying that ''it will be installed by today'' . Today its 21th April and still they say that it will be installed. Today they given the contact no of Mr. Javed (9868399498). He picked phone one time & without listining my problem cut the phone. After that i am trying whole day his number, but either he is not picking the phone or cutting down. Customer care people are casual and it seems like they do not care at all. I already told below number peoples that its MNC & its very urgent. If this type of behave will continue. no customer will faith on you services. So please look into the matter & do the needful on urgent basis. Their contact nos. are 011-23238383 and 011-23237890.

My contact no. is 9871307776

Company: Distance Telecom
Country: India
State: Delhi

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