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Dhirubhai Ambani's Reliance communications Ltd failed to resolve complaints even after 41 reminders at customercare@relianceada.com

Dhirubhai Ambani's Reliance communications Ltd failed to resolve complaints even after 41 reminders at customercare@relianceada.com, failed to provide services even after 27 days of sale of mobile phone Sim Card. The complaint is related to the sale of a fake Sim Card by Reliance Communications Ltd through its dealers in Varanasi on 14.11.2008.

It is now 28th days within which Reliance Sim Card service to another connection 09307976724 sold on 19.12.2008 is even not activated. Whereas the documents required to activate the referred connection was submitted twice with the authorised dealer under documentary evidences on 14.11.2008 and 19.11.2008.

The customercare@relianceada.com and Rcomnodalofficer. UPE@relianceada.com

failed to notify or reply the customer in connection with the complaints registered at their end on 21st November 08 vide Service Request ID 80882935.

The customer has mailed 41 email reminders with Reliance Communications Ltd via emails at customercare@relianceada.com and requested not to hares the customer and avoid the fraudulent acts as mentioned above. But the Mobile phone connection was not activated due the faults on their part. Reliance Communications Ltd failed to inform me in connection with my complaints e-mailed on 19.11.08, 06.12.08, 07.12. 08.12. 09.12.2008 and 10.12.2008.

customercare@relianceada.com do not respond to customer complaints at all.

Kindly take care while buying a Sim Card from Reliance.

Kedar Narain

(Customer)

K 44 / 19 NAIK BAZAR, VARANASI 221001, U.P.

Dt. 10.12.2008

Mob 9307976724

Mob 9450541438

Company: Welcome to Reliance communications Ltd
Country: India

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