Airtel Mobile
Promotional offer deducting money even when not requested

Hi, this is to bring notice that recently Airtel has some promotional offers called sms pack. I was surprised to see that Rs29 got deducted one fine day from my prepaid account though i never subscribed.

When I called up the customer care, I was told that I had subsribed. The way of subsription is the most stupid one.

It seems I had received a automatic call on some day (for which they have a log) and I had pressed as per the instruction and it got activated. I used to always ignore these automatic calls, but I didnt know how to prove it.

So eventually I lost the money, though I still it was a failure at their end where somehow it got subsribed automatically...

Anyways all these automatic calls and subscription should be banned without a subscribers permission. Currently the default seems to be all of these enabled by default and a subscriber needs to BLOCK if he needs..

Company: Airtel Mobile
Country: India

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