BSNL Cellone Prepaid mobile services
Loss of DATA RECHARGE VOUTCHER

I have top up data recharge voutcher on 9th Feb. I am receive GPRS data for 512 MB. after the data comes to finish (only 75mb remeining) that time i topped up with another 275/- rs voutcher on 20th Feb that time i receive two data one is 75 mb and another 512 mB on runing USSD. But certainly on 23rd Feb the 512 mb data lost and only remaining from 75 mb shows 35 mb data.

I try to call customer services contineously upto 2 Hrs daily but still no answer for this.

Also two time pick up my call by customer service executive but due to lack of knowledge of GPRS related complaints only transfer the call to GPRS section and finish the call after 5 minutes after transfer.

Also in week several times try to call and disconnect the call as they talk to disconnect and their executive will call them shortly. but till data no one call/ take care of this.

In the bharat sanchar nigam website there is no place to register like this complaint.

Waiting for ur co operation to resolve this issue as soon as possible.

Thank you

Company: BSNL Cellone Prepaid mobile services
Country: India
Site: bsnl.co.in

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