Vodafone
Over charge even for price drop in plan

Hello,

I started using the Blackberry data plan a year & half back. It was an Unlimited data plan @ Rs1099/- per month. Sometime in August or so the plan rate was dropped from Rs1099/- to Rs 599/- per month. However, I continued to be charged Rs1099/- till Feb '11. When I called vodafone I was told I would get a call back in 1 hour. No call came for one week. Then I wrote to some email from vodafone where a lady called after 2-3 days. Her reason for me being charged Rs1099 was because I had not called & informed them to change plan.

Bottom line... Plan was the same..Unlimited data Plan... cost changed from Rs1099/- to Rs 599/-. What if the plan rates had gone upto Rs 1500/- . Would vodafone still have charged me Rs1099/- just cause I did not call them.

Company: Vodafone
Country: India

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