Airtel
Rude behaviour by representative

I received a call from a lady who claimed to represent from Airtel (phone no: 9321597580). She was looking for my friend Mr. M Adityan for some reason. I told her that I was not in contact with Mr. Adityan and that I could not help her in that regard. She then again asked the same question in a very rude manner. I again told her that I won't be able to tell her about Mr. Adityan. Then she asked me when she could call me again. I was puzzled at this and asked her why she wanted to call me again; then in the same rude manner, and raising her voice, she said, "Adityan se baat karne ke liye! " I told her that I have no clue about him and can't help her. Right in the middle of this, she cut the phone and hung up.

I don't understand this sort of behaviour from the recovery agencies. Especially when they are calling up people who are in no way connected to their company. This is harassment at its worst and I don't think I deserve to be spoken to like this. Strict action must be taken against people like this who not only waste people's time but also leave a very bad taste in the mouth and proceed to ruin a perfectly good day by their boorish and uneducated behaviour. If the service provider needs to interface with the public, the least they can do is put someone on who has some basic values of decency and politeness.

Regards

Sandeep Vasudevan

Company: Airtel
Country: India

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