Airtel
Post paid connection complaint not addressed

I have a pre paid connection from Airtel representative (Rupesh) and had recently purchased a new post paid card which was claimed to be activated in 3 days. i am calling the customer care via my pre paid card and they dont address my query as its post paid query and tell me to call via my post paid card which is inactive. I insist to transfer my call to a post paid executive but in vain. They say they dont provide this basic facility. Even the representative who sold the card is absconding and does not receive my calls. The representative is an Airtel employee and i checked his ID. my spouse uses Vodafone and the service is remarkably excellent. I doubt the claim that airtel would be the most "loved" brand would come true. Very very bad service and experience.

Company: Airtel
Country: India

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