Airtel Prepaid Connection
Reduced my Balance illegally

Today I got advertising call from Airtel about Bejan Daruwala event. I cut the call immediately. Later I receivee a message from Airtel saying "Thank you for registering for Bejan Daruwala Event. 15 Rs. has been reduced from your balance. etc..." I had never registered for any event from airtel. When I called customer care they say that I registered for it. Without me doing so how can it happen? They have unregistered me now. But not given my 15 Rs. balance back..

Such event happened earlier too with Hello tunes. I never asked for one. But a song was being played as a hello tune and regularly Rs.30/month was being deducted. I found it difficult to get rid of this hello tune..

Company: Airtel Prepaid Connection
Country: India

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