Airtel Prepaid
Divert not working

I am an old customer of airtel and i am the firs retailer in my village and had most supported airtel than any retailer done here. On 13-07 i decided to divert my incoming call to my another airtel number for my convience, and i made an offer echarge to reduce the call rate to the diverted number as advised by the customer care. But after diverting i noticed that i am only getting airtel calls as diverted calls, i called customer care and complainted to them.then they asked to change my mobile and said some other reason. then they said they will take a complaint and forward mails and solve my problem within 3 days. but on calling after 3 days they repeted the same. But even after waiting 7 or 8 such "3days", i had not got my issue being solved.

This shows how unprofessional and a false commitments airtel would give...

My problem is a simpile one, but they would not give much attention to solve it even after 23 days!

If i don t get my connection done within 2 days i would disconnect airtel connections and change most of my customers from Airtel to any other network.

Company: Airtel Prepaid
Country: India

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