Airtel Prepaid Connection
Deduction of whole balance

I have been using Airtel prepaid Connection (9880364935) for about 2 years in Bangalore. And I had a balance of 1800/- Rs on 1st of Sept. I went to my native place and couldn't recharge when I was there. After coming back to B'lore when I checked my balance, the whole amount 1800/- was deducted. I raised a complaint with Airtel customer care but for no use... they closed the complaint saying that the amount was deducted from my account as I didn't recharge within the grace period. Its very unfair... they can deduct some amount as fee but shouldn't deduct the whole amount... After all the money is mine... when I didn't make calls for that... how can they deduct the whole amount?

Company: Airtel Prepaid Connection
Country: India

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