Airtel Prepaid / Life Time Plan
Lifetime Prepaid is not started as promised

From Airtel I have taken a plan of life time incoming free. I have been paying Rs 99 per month as per the plan for more than 12 months. Now I am getting the messages and calls from Airtel Customer Service that pay Rs 495 so that the number will be enabled for life time incoming free. As per the plan I have already paid all the money for life time incoming for the number 9960257486, But still Airtel is asking for more money. I want to register this as a complaint against Airtel. Today (10/6) I talked with Airtel Customer support for this issue on 121, "Bharti" was the executive, she replied that there is different number for prepaid services and they gave 9890098900 as the number. When I tried calling this number for the issue, "Sagar" was the executive and he replied that there is another number where prepaid services are discussed. I think Airtel is just trying to play around with customers and do not follow what the say so in the advertisements. If anyone can help to resolve this issue will be great. There must be many people who must be facing the same problem. This will save many other people issues with airtel.

Company: Airtel Prepaid / Life Time Plan
Country: India

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