Vodafone
Getting threatening calls from Collection dept

Telecommunications

1 and half year before I was using Vodafone number (9923371142). In Jan Vodafone charged me Rs. 200 extra for downloading some pictures by using mobile internet while I never downloaded any such pictures or something. When I enquired about this in customer care, they told me that as this is appearing in your bill means you have to pay that amount. I didn’t pay that extra amount that time and Vodafone disconnected my mobile connection. As Vodafone disconnected my service I didn't pay outstanding amount too. But now some person from Vodafone (Vikas Bansal 09818873639/08860735847) is calling me and threatening me over the phone using abusive language and asking me to pay the bill.

Apart from this, same way Vodafone charged me Rs.100 extra for my other mobile (9923370928) recently. I sent 3 mails to corpcare.mah@vodafone.com to resolve the issue, but till date I have not received any single reply from them.


Company: Vodafone
Country: India
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