Airtel Prepaid Mobile Services
No response to customer query

I am an user of airtel prepaid mobile services. I have asked them about some discrepancies in my airtel mobile recharge. I have called the customer care for more than 10 times. Once i said, i need to speak to the Team leader they, transfer the line such that nobody takes care of that. See, i have called 10 times. They transfered the line for 7 times and waited nearly 7 * 8 min = 56 min literally. No response at all. I went personally to the airtel customer care centre. Wrote and handed them a complaint. They informed me that they will be calling me in maximum of 48 hrs. But still nobody called me. This is my 10th day of waiting. I had never came across such a worse treatment form any of the reputed service providers.

Company: Airtel Prepaid Mobile Services
Country: India

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