Airtel Recharge
False advertisement by Airtel
- 05-31-2007
- 22
I have taken new airtel connection (91 9970620439) on 25/05 and after reading recharge advertisement of recharge voucher of Rs. 250/- which was valid thru to 31st May which states following description:
1. Talktime of Rs. 125/-
2. Additional Talktime of Rs. 125/- for Airtel-to-Airtel communication.
But I have not received credit for Additional Talktime of Rs. 125/- for Airtel-to-Airtel communication. When I put this matter to Airtel they refuse to take the complaint and stated that:
1. They closed the scheme on 20/05. Another customer care executive stated
2. It was the scheme by dealer.
I don't know that dealers are manufacturing vouchers / recharge packages!! When I asked for senior officials contact details they have refused to give the same to me. Its not the matter of Rs. 125/- but certainly the matter of Ethics and loathing the customers.
Company: Airtel Recharge
Country: India