Airtel
Postpaid Connection

My self Chetan Thaker, Airtel Mobile (Gujarat) Postpaid customer from last 6 months. I had a postpaid connection with Number 097241 80906, which later I transferred to Prepaid.By 19th August I bought a new post paid connection (095588 05368) from airtel mobile (Gujarat), Vadodara Alkapuri Office. Airtel office customer care executive asked me to pay Rs.500 for the deposit and asked me for the Id proof and photograph; which I provided at the same time. My mobile started working, but My International Outgoing calls were barred till the time of address verification. Later the verification was done and my International Outgoing calls were active. On date 30 August my outgoing services got barred with reference of Verification Undone?? I visited the same alkapuri, vadodara airtel office on 1st Sep 02:20:13 pm to complaint about the same and they couldn't contact their Verification persons and told me that they will not refund my money nor active my outgoing calls till they talk to the verification executives which will be around 10 minutes. I agreed to the same and given the time till 30 minutes. The executive didn't call me yet by 02:50:00 pm. I am going to register this complaint to the Consumer court of India as well as the Indian press for this sort of fraud happening with me by airtel.

Which affected my Domestic as well as International business and TIME.

Company: Airtel
Country: India

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