Idea
Cheating by idea call centre advt call

During M/o May/June a call was received from idea call centre regarding description of value voucher plan. During conversation the lady from idea on other end use to ask me Mr.kulwant are you listening to me? this thing happend 4 to 5 times during the call and I use to say yes. After some time the lady on the other end congratulated me for opting the value voucher plan and disconnected the telephone. I quickly understood that I have been cheated by asking the question Mr.kulwant are you listening to me? 4 to 5 times continuosly. My answer "yes" has been recorded by your recording system as a proof of my agree for the plan. Yesterday my friend suggested me to make a complaint on website. I have already complained 4 times to customer care and in respond the lady from idea told me that they have a record of my sound of my agree and I can go to consumer court for further clarifications. I have received the mobile from my company and I have to use it only for incoming. I don't need any rubbish value voucher plan as you can check my record of topups since the mobile has been issued to me. I have used Rs.200 only in 2 years.

Company: Idea
Country: India

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