Aitel
Wrong Information

Hi,

I had an Airtel post pais corporate plan and i was looking for another post paid connection in the same corporate plan. I went to the Airtel Gallery and found out that if I take an Add on card on my previous number, the calling will be free between those two numbers but now when I have actually taken the other number, the company is charing me 10 paise per minute. They charged me 500 rs for the second sim promising that calls will be free between both the number whereas its not the case.

Customer service has always been pathetic, mostly their systems are down woth technical issues and they have a very bad Customer Service agents, they lack in training.

Company: Aitel
Country: India

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