AirCel
False billing, pathetic customer service

Every month i need to spend atleast a day to scrutinize the Bill to check for false billing. They dont offer free minutes correctly and Local numbers are displayed under STD Calls Made and Std calls under ISD Calls made. SMS Shown as calls... so on... If asked its the way company software is designed it seems. Billing date is changing every month, if asked its a technical error. If this is the case for the person who thoroughly checks the bill every month, just imagine the people who blindly pay the bills every month without checking the same. Pathetic customer service, advisers will hang up on ur face if ur lodging a complaint.

Company: AirCel
Country: India

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