Sony ericsson mobile W20
Spaeker problem

Dear Sir,

This is to bring to your knowledge that I had purchased a new Sony Ericsson mobile W-20 from Spice retails Limited situated at Kapoorthalla, Lucknow vide Invoice No - 126314236 dated 21st August’2010 .

Within a week I observed a problem in the speakers of my new Handset. Under the warranty when I went to the dealer they suggested me to submit my handset in service centre of Sony Ericsson. As per that on 15th september’2010 I Handed over my set to service centre of Sony Ericsson situated at LGF Shop No. 1, 2 Block B-2, Raja Ram Kumar Plaza, Hazratganj, Lucknow. The service point promised me to return back my mobile within 24 Hrs from date of receipt, but now they are saying that it will take a 10 to 15 days time to rectify the problem.

Here I would like to mention that I am a working woman and from past one week I am not able to contact anybody.

Therefore I request you to kindly replace my hand set and provide me a new set.

Waiting for an early action.

Regards,

Shraddha Shukla

Mobile No. 91 94151 03430

Company: Sony ericsson mobile W20
Country: India

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