Airtel fixed line
Poor service

Bharti Airtel is one of the company who provides all kind of services to make a new customer, but once the person becomes their customer, they do not bother to provide any services. I logged a service request to shift my fixed line to same area but to a new building. Initially for several days on contacting customer care, I was given different time, when I would be getting call back. BUT never the call happen.

Finally I started using email system and finally was promised that my fixed line would be shifted by 20th Sep. 2010. Today again, I got a call from one of their executive and he insisted me to say yes for cancellation of the no. instead of having that shifted.

I'm waiting till 20th, else planning to log a complaint against Airtel with consumer forum.

Company: Airtel fixed line
Country: India

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