Airtel
Non activation of prepaid sim

I HOLD A PREPAID MOBILE CONNECTION FROM AIRTELWITH MOBILE NO.9908149039.I HAVE APPLIED FOR A DUPLICATE SIM ON THE GROUND THAT MY ERLIER SIM WAS LOST.SIM WAS PROVIDED TO ME SAYING THAT THE SAME CAN BE ACTIVATED WITHIN 24 HRS.I HAVE VISITED THE DEALER FOR FOUR TIMES IN THE LAST 45 DAYS TO GET THE SIM ACTIVATED.ON 19TH INSTANT I VISITED THE DEALER FOR THE 5 TH TIME ON THE SAME MATTER. THEY HAVE REPLACED THE EXISTING SIM WITHA NEW ONE AND THE STORY REPEATS. ON TALKING TO AIRTEL CARE MANY A TIME THEY ADVISED ME TO GO TO THE DEALER AND TALK TO AIRTEL. BUT DEALER REFUSES TO TALK TO AIRTEL CARE.AN AMOUNT OF MORE THAN RS 100 BALANCE IS OUSTANDING .LAPSE ON THE PART OF THE NO1 NETWORK TO GUIDE THE CUSTOMER PROPERLY CAUSING MENTAL AGONY FOR THE LAST 45 DAYS.PLEASE LOOK INTO ATLEAST NOW.NAME OF THE DEALER: PADMAJA ENTERPRISES, DEEPTISRI NAGAR, CHANDANAGAR, HYDERABAD. MY CONTACT NO.IS 9000002392.

Company: Airtel
Country: India

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