Airtel
UNSOLICITED SMS and charging therefo

1.I have a mobile connection 09896217653 from the AIRTEL.

2. I am registered with DONOT CALL REGISTRY.

3.Inspite of this, I have been receiving unsolicited SMSs,

4.I have been lodging complaints with AIRTEL Nodal Officer Haryana,

Ambala all about such unsolicited SMSs but except assurances, I have

not been able to get rid of such SMSs.

5. Only this month, I sent e-mail at NodalOfficer. Har@airtel.in, with

a request to take care but all in vain.

6. I also brought to his knowledge that I am being charged for

unsolicited SMSs sending me cricket updates from 543212601 via AIRTEL.

I also asked to restore back the deductions to my balance but no

action has been taken. This is unjust and uncalled for AIRTEL.

7. This has been happening for the last many times.

8.Even To-day, the 25th Oct, I have received three SMSs one after

another between 8 t0 10 am sending me cricket updates from the same

number.

9.This tantamounts to cheating with the consumers. I had also

threatened AIRTEL in the past and also indicated that I would be

complelled to approach Consumer Forum if this was not rectified but it

seems that they are not afraid of the same.

Such malpractices should come to an end!

Prof. S.K.Chakarvarti

National Institute of Technology

Kurukshetra

Company: Airtel
Country: India

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