Reliance Mobile CDMA/GSM
DND Activation - promotion calls/SMS

Dear Sir/madam,

I have my 4 reliance connection in my family, but for last 2 new pre-paid connections I have serious complaint.

9021336151 - On my father's name Eknath Tambe

9021109825 - On my sister's Name Suvarna Wake

9321005905 - Friend phone Name: Rajasekhar Reddy P.

Since the connection is taken, we are suffering because of numerous promotion calls/SMS and sudden deductions. I already applied for DND service for which your people says 45 days required to stop all this. This 45 days are not at all acceptable please. My question is why it is by default activated for customer get all these un-necessary calls/sms, for which no confirmation taken and within no time those starts.

Now the condition is on these both numbers some or other deduction happening @ Rs 30 many times which I need charges to be waved off and added to the accounts.

We are literally getting irritated and Fed-up, we never subscribed any caller tune or to listen any songs.

I have some of complaint numbers which refers to frequently reporting the issues to your customer care executives on my fathers cell 9021336151.

complaint nos.

108350124

111847072

For Mobile 09321005905.

complaint nos.

111697309

13065800161

These are recent which I can note but you can find many more complaints in your record from both the numbers.

Please help to discontinue following things and confirm with my earlier charges deducted to be waved off and added to accounts.

1. No promotional SMS required

2. No calls required to ask for caller tune

3. No additional pack required to be active like listen songs etc

4. DND service activation immediately

I am sure by writing all this I am one of the representative of many more other frustrated customers.

Please revert to me on top priority.

--

Thanks & Regards,

Deepak Tambe

Cell : 09372777880

Company: Reliance Mobile CDMA/GSM
Country: India

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