Reliance/rim sim
Flag this message reliance fraud services, customer care centre n customer care representatives

Dear Sir,

Sir i want to lot a complaint against reliance rim services, last 21 August 08 i was subcribe one game from reliance R World called RMW Pack worth 49 /- for subcribing charge and 5/- for play, after that from my balance they cut 49 /- in sep08 for same game this game automatically activated i do complaint to Customer Care about this they said we will not able to deactivate u have to deactivate this service i deactivate, i got compaint no and confirmation sms that ur service is deactivated, but again on21/oct/08 at 12 am they deduct 49/- from my balance, again i complaint to ccr that this will happen again they say this is last again ur service not activate if activate we give money back but same21 nov money deducted n i complaint after 4 days i got money back n confirmation sms, still last onth the condition is same. in between this i go to web World (Jabalpur) to lot a complaint i give application to them to take serious action, they lot my complaint after 4 or 5 days i got i call from Reliance office they questioning me that what happen i describe every thing to them after 2 days they call me again n blaming that deducted money is correct they charged is correct, but i want to know one thing from company without open r world how can i subcribe it, from last 6 month i stop to use r world because i am sure they deduct oney without any rule.on 17 august09 i inform customer care representative that again my balance deducted 49/- pls deactivate this service they give me surety that it will notdeducted.but on 21 aug09 money again deducted.finally when i ask to ccr they give me answer it is a service taxes i asked wat service taxes they said it is cuts for one year after 1 yr no money deducted frm ur account, each n every month early 18, 19 i call to ccr to stop this they r unable to solve my proble.finally i purchase new sim last mont 21 aug/09.pls sove this problem it is a big problem of telecom company .pls help us to overcome to this proble.i need answer.there is no rule for companies.

thankingyou,

your's faithfully

Customer

As consumer court reply me to do this i send a complaint to you, Sir please solve my problem.

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Company: Reliance/rim sim
Country: India

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