Airtel
FRIENDS CHAT SERVICE- NOT CANCELLED

FRIENDS CHAT SERVICE- NOT CANCELLED

RECENTLY THERE IS A SERVICE CALLED “FRIENDS CHAT” WICH S DIRECTLY ACTIVATED BY THE AIRTEL COMPANY DIRECTLY.THIS IS A SOURCE OF INCOME TILL THE TIME U DON CHECK UR MESSAGES.THE SAME PROBLEM WITH MY FRIENDS USING AIRTEL NETWORK...

V DINT ACTIVATE TIS SERVICE.

THIS SERVICE TAKES INITIALLY RS.30 MONTHLY CHARG.RS2 FOR EACH MSG SENT BY COMPANY.EACH DAY U MAY RECEIVE NEARLY 10 MESSAGES.SO U REPLY OR NOT UR MONEY IS REMOVED…..

I M THE ONE AFFECTED BY TIS PROBLEM.SO UR QUESTION “WHY DON’T U STOP THE SERVICE SENDING MSG OR CALLING THE CUSTOMER CARE”

I TRIED SOLVING BY SENDIN MSG “STOP” TO UNSUBSCRIBE..BUT IT WIL ALWAYS REPLY U AS “INVALID RESPONSE”, ”UNRECOGNISED”…..

SO NXT I TRIED CALLING TO AIRTEL CUSTOMARE CARE.INITIALLY THEY MAY SEND U A MSG AFTR CALLING THEM AS SERVICE STOPPED .BUT THE SERVICE S NOT STOPPED UNTIL U RECEIVE A UNSUBSCRIBED MESSAGE FRM THE SAME NO..

REPLY TO ME FRM CUSTOMER CARE WHEN I ASKED WAS”DO WATEVER U WANT……..ANYWHERE U GO AND COMPLAIN……….”SAID BY SRINIVAS, AIRTEL CUSTOMER

CARE CHENNAI.

I HAV LOST MORE MONEY SINCE I NEGLECTED READING MESSAGES FOR 2 MONTHS.IF ANYBODY CAN PROVIDE ME WITH A ALTERNATE SOLUTION INSTEAD OF THROWING OUT THE SIM ND TO BUY NEW…….KINDLY HELP ME OUT ………U R ALWAYS WELCOME ……..

MY MAIL ID IS ssudhar.1989@gmail.com

THNX ND REGARDS,

SUDHAR….

Company: Airtel
Country: India

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