Vodafone Prepaid Services
Worst Connection and Bad Customer Service

I've been using Vodafone for quite a few years, i don't find my contact number would be sfe her but i'd like to send my e-mail address zamy200@yahoo.com. vodafone service is very worst. I have been charged without getting connected ISD Calls and Local Calls as well, and sometimes they have charged me for sms though i have subscribed for 200 free local sms daily (by paying Rs 27 for a month through e-Recharge). I Have complained numerous times but there is no response from your end. Not even once i received a response. sometimes your CUSTOMER SERVICE EXECUTIVE transfers the call to the Supervisor/TL and they don't respond and sometimes they bang the phone on me. They placed me on hold several times for minutes and minutes and once without asking my permisson the TL placed me on hold, on asking he gave some irrelavant response. Well i would like to bring to your notice that if these things continue like this then i will certainly go for some other service provider, no matter i have to change my contact number. Hussain.

Company: Vodafone Prepaid Services
Country: India

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