Idea
Balance Deduction by the company itself

I am using an IDEA prepaid number & recharged the same with Rs. 150 on 16th May. Idea itself deducted Rs.70 from my account balance. When I complaint about the same in IDEA customer care, the executive told me to shotout the problem by 18th May morning but when I again contacted in customer on 18th May afternoon they told me that it will be shotout by 10 AM of 19th May.

When I contacted again in IDEA customer care the executed disconnected the call in between without giving me a satisfactory solution. After this I again dialled the IDEA customer care & this time the guy there told me to contact after 04 hours. I requested him to let me speak with some of his senior but there was not any satisfactory solution with them.

Bad experience with Idea.

I wanna file a case in consumer court now against IDEA.

Company: Idea
Country: India
State: Uttar Pradesh
City: Ghaziabad

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