Idea
Balance deducted after the Internet package subscription

I was using idea Internet promotion of 66 package which the provider said I can use for 1 month

But on 15th day my account balance become 7paise

When I tried to file a complaint the operator said it is not a complaint

More over operator said there is no promotion under your mobile

And I didn't use Internet for first 14 days

According to their record I started using Internet on 15 th day only

The arrogant operator did not even listen to me and cut the phone

In my whole life no service provider had this kind of arrogant operator

I said to him I have the proof SMS for promotion

He said you can contact customer service

For which I need to topup my mobile as customer service is not free

I was expecting a SMS when my promotion is over and when first time GPRS is charged from my talk balance

mob: 99-61-187846

Regards

Moosa

Company: Idea
Country: India
State: Kerala
City: Malappuram

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