Idea Cellular
I ve been charged 3 times for GPRS wen i ve not activated it or used it

Hi Iam Nitin Ostwal From Bangalore..my number is 9844052556…In nov i had activated GPRS 49 pack.. i used it for whole month...& month endi cancelled the service... but in dec it got activated automatically... i called up Idea customer care many times to sort this issue but they couldnt help me so i decided to use the service for dec 09 as i was not sure if i would get the refubd if i cancel service in dec 09... but not even a single minute i was able to use GPRS in dec due to idea's error... i wanted the refund so i called up idea again & they inform to cancel service & call back to requset for refund for the month.. i did the same thing & cancelled GPRS & called back to request refund.. the request was taken & they informed me tht within 28th dec someone from will call me back about refund... till now haven't got a call, so i called back them & they told to send a mail to them again or walk up to idea showroom... Mean while on 1st jan the GPRS got activated again automatically & i was charged 49.00 again, so i immediately called them to inform the same & they cancelled the service... next day again the GPRS got activated & i was again charged 49.00... so i want to make a complaint against this as iam not happy with this service from IDEA Mobile... Please help me with this...

Company: Idea Cellular
Country: India

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