Idea Cellular
Outgoing call barred

My outgoing calls for my idea no. 9781200443 have been barred for the last one week. First they asked for identity proof even while my connection was a postpaid converted to prepaid. I have given my identity proof 3 times since last 2 years and still they are asking for proof. They used to collect bill from my residence but still they are asking for proof. I'm ready to give my identity proof but i want to know about the record of my 3 identity proofs which i have already submitted. Is this the way idea care deals with a person whose connection is 3 year old and moreover it was a post paid connection. Please resolve my problem. i am busy businessman and i do'nt have time to submit my identity proofs after every month. moreover i cannot contact the customer care from my idea connection . let aside other outgoing calls what is the fun of barring my customer care services. to contact them i had to borrow my colleague's mobile this is the last time i am complaining against idea care I will advise all who use mobiles please think twice before going for an idea connection.

Company: Idea Cellular
Country: India
State: Punjab
City: Ludhiana

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