Idea Cellular
Special recharge not active

I go retail shop for 1p/sec. plan with idea mobile i recharge my mob 9728363762 with Rs18 for on dt 13/09 time 11:35 AM for all local & std calls 1p/sec.but this plan not active. i call 198 a costumer care representative tell me this plan is close i was agree with him. Then i call 12345 for other plans. Then I was received a sms from IZ-idea care (Home Network: All Local call @ 1p/sec, Std calls (First 10000 sec @ 1p/sec after that 1.2p/sec) with the recharge of rs 41.For your Best Offers Dial 53500 Toll FREE. Roaming Network: All Calls @ 1.4p/sec)

I recharge my mob no 9728363762 with Rs. 41 on dt 13/09 time 19:57 PM.But after completing 15 hours this plan is not active. I call 198 costumer care dt 14/09 time 3:15 AM.Mr Ajay tell me this plan is close.i say to Ajay if this plan is close then how it recharge successfully. After ending my call i call 12345 for know Rs 41 plan. I get received above massage again.

But my plan is not active till date. My money is loss. Please take action against complaint.

Company: Idea Cellular
Country: India
State: Haryana
City: Bhiwani

  <     >