Idea Cellular
Could not avail Prepaid - Samsung Bundle Offe

4 days back, I have taken new Idea 3g Sim card. After checking in the Idea portal http://www.idea3g.co.in/samsung_offer_prepaid.html

, came to know about this Samsung bundle offer- prepaid.

I have recharged with Rs 497 as described in the portal and made voice calls.

And I got message as follows "Ur pack of 500MB for 30 days is now active! Eligible Smartfone customers will get the 3 month benefit within 72 hours; an SMS will be sent after the activation".

Till not I did not get additional MB. I have called customer care. I am getting different answers each time.

1) One said, No such offer

2) Another said, Recharge has failed

3) Another said, It would be considered as voice tariff voucher.

4) Another keeping me in hold and finally disconnecting.

By the way, I am using samsung galaxy s2.

Mobile Number 91 85010 83022.

And I have been successfully using 500MB which I got immediately after recharging with Rs 497.

Problem is that I did not get additional MB which I supposed to get.

Please help me in resolving this issue.

Company: Idea Cellular
Country: India
State: Andhra Pradesh
City: West Godavari

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