Idea Cellular Limited
Cheating by Idea persons & no reply from customer care

A person by the name of Mr. Kapil (Phone number: 9718998898 & 9540601600), from Idea cellular, collected document and Rs. 500/- cheque from me, for conversion of my two prepaid numbers (9990538108 & 8010055450) to post paid. He did so around one month back.

After pursuing the matter with him for long, My pre-paid service of the number 9990538108 was abandoned for few days. Mr. Kapil and one of his colleague Mr. Anil (Phone number 9718998897) said that after around one-two hour of blocking of pre-paid services, Post paid services will be started.

post-paid service has not been started. Now, none of them are picking up the phone and neither replying on mail.

Please address my grievance by pursuing the matter.

From Idea company, Mr. Kapil visited my office campus on 31/05. and got my form filled and collected the documents from me. He didn't provide me any receipt and i also, believing the person and Idea cellular, and being busy, didn't ask for it.

The cheque details are as Under:

Cheque Number: 926231

Bank & Branch: Canara Bank, C-DOT campus, Mehraulli, New Delhi

Date: 31/05/11

Amount: Rs. 500/- (For Pre-paid to Post-paid conversion of two mobile numbers, i.e. 8010055450 & 9990538108)

Drawn in Favor of Idea Cellular Ltd.

Cheque has been incashed on 02/06.

Details of the contact persons from Idea:

Mr. Kapil: Phone number: 9718998898 & 9540601600

Mr. Anil: Phone number: 9718998897

Mail Id (from which they or their colleague used to mail): tfr500@gmail.com

My numbers have still not been converted and Mr. Kapil is not picking the phone either.

Please address the issue

Regards

Vikas Dwivedi

Ph: 8010055450

E-mail ID: contact.vikas.dwivedi@gmail.com

Company: Idea Cellular Limited
Country: India
State: Delhi
City: South Delhi

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