IDEA cellular ltd
PLAN CONVERT WITHOUT MY INFORMATION

I HAVE AN IDEA CONNECTION SINCE FEBRUARY. I HAVE TAKEN GPRS:99 PLAN IN WHICH 2GB INTERNET FREE. THE PLAN WAS CONVERT IN ZERO RENTAL WITHOUT TAKING ANY APPROVAL FROM ME, AND NOT GIVEN ANY INTIMATION OR INFORMATION ABOUT CHANGING THE PLAN. ALSO IDEA CELLULAR HAS BEEN CHRGE THE INTERNET CHARGES AS 1KB/2PAISA, WHICH IS SO HIGHER THAN ACTUAL MY GPRS:99 PACK PLAN. ALSO I WOULD LIKE TO KNOW YOU THAT I HAVE CREDIT LIMIT IS RS.1165/- AND MY BILLED AMOUNT IS RS.967/- AND THEY WERE CLOSED MY OUTGOING FACILITY. WHENEVER I CALLED THE CUSTOMER CARE THEY WERE NOT TAKEN ANY SERIOUS ACTION AND TOLD ME THAT NO ONE HAVE RIGHT TO WAVE OF MY EXTRA GPRS CHARGES BACK EVEN AFTER I AM REGULAR CUSTOMER OF IDEA AND PAID MY BILLED TIME TO TIME. IF SOME ONE HAVE IDEA PLEASE REPLY ME ON THIS CELL NO:9714700722

Company: IDEA cellular ltd
Country: India
State: Gujarat
City: Ahmedabad

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