IDEA cellular ltd
Online Recharge

I was recharge from IDEA Cellular site on 9th October with amount of Rs. 200. Recharge was not successfully but Rs. 200 were debited from my bank account. Till today I didn't get reverse of my balance. Lots of time I personally meet to Idea office as well as lots of time i called to there senior officers but they do nothing, they just said we forward your request to upper level, your balance will be reverse within two days. Today its 5 months but it will not reverse.

The name of the officers whom I called / Personally Meet is..

1. Mr. Hiren

2. Mr. Vikas

3. Mr. Pinak Shah

4. PA of Mr. Devangsu Chodhari

And one more thing Mr. Vikas also said me that "Tumhare se jo hota hai wo karlo, tumhe jisko complaint karne hai usko complaint karlo, consumer forum me jana hai to usme jao magar tumhare paise reverse nahi honge." Is this way to talk with any customer??

Please sir, do something on behalf of me and if you say I can also SUE on IDEA Cellular Ltd.

Company: IDEA cellular ltd
Country: India

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