Idea Cellular Ltd
Chrges deducted for song change -with out knowledge

My cell number is 9847724636 (IDEA). On 06/04 i made a call to my friend -9895554639 and subsequently after the call - my mobile service provider (IDEA) send me a sms saying that They changed my caller tone to a new one as per my request, I never made a request to them to change my caller tone, Their Customer care executive told me that i had pressed * and automaticaly they chaged the tone to new one (I never pressed * or any key while the calling)..How can idea change my dialer tone with out my concent, (by via oral or SMS). This is a way of extracting money through un lawful means. This is a deficiency of service on IDEAS part.

I have mental agony and pain when my dialer tone was chanegd, because of this new dialer tone my reputaion before my friends and relatives defamed.

I here by request you to re install my old dialer tone with out paying any charge,

Other wise i will press for cost and compensation.

Rgds

Sree Das

Company: Idea Cellular Ltd
Country: India
State: Kerala
City: Kozhikode

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