Idea Cellular Ltd
Wrong billing for sms

Sir,

It is informed that I have been charged for sending sms to idea no. 9914699802 done my nokia handset in menu option as alleged by co. I ve charged same in my two connections No. 9914429141 & 9592247500. I asked co. to send me details of text messages sent by me & services provided by such messages for which I have been charged @Rs.3/- per message. Am I a fool to send 40-50 sms on this no. in a single day.Co.is just cheating customers. The modus oprandi of co.seems to send lot of promo messages to new customers, who due to disturbance press stop or any key without listening to messages which may say to press any key to get services. Customer not knowing the modus operandi of co. get trapped in unethical practice of co. & get over charged for sms he had never done manually. We even asked co. not to disturb us & stop promotional messages immediately. But even after lapse of 45 days messages are still coming to cheat us more. I want immediate action & refund of such wrong charges.

PAWAN SHARMA 155 Bharpur Garden, Patiala.

Company: Idea Cellular Ltd
Country: India
State: Punjab
City: Patiala

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