BSNL
Wrong Billing

It is requested that I had a mobile phone no.9411100328 which was connected on 7th Aug with GPRS facility but internet service was provided on19th sept. 2009. This service was quite unsatisfactory, so, on 11th sept.2009 I requested to disconnect this connection permanently. My mobile no.9411100328 was disconnected on 17th sep.2009.

I was shocked to receive the Bill of Rs. 2, 27, 194.00 for just 18 days i.e from 19/08 to 5/09. The bill shows 24hrs. Black berry net working continues only. It is interesting that the credit-limit Rs.1000.00 has been shown in the bill. No intimation was given to my regarding the heavy amount bill. I hardly used this service.

On oct.28 I received next bill of Rs. 64, 004.00 without any call details or specific time. Total amount shown in the bill is Rs.2, 91, 198.00.

I tried to talk to Senior Officials but nobody is ready to listen and neither had they responded my application of enquiry about this heavy billing. Their answer about my application under Right to Information Act is very unclear and they missed too many points.

I am a retired 72 years old person, me and my wife is under immense pressure. I visited Hardwar office manytimes from Roorkee. They tried to thrend me through phone calls like I am criminal. I am sure the usage of internet must be done by somebody else and their staff is involve in my internet security breach. Please help me.

Please help me to discard this fake bill and penalize the real person behind this scam

Company: BSNL
Country: India

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