Idea Cellular Ltd
Unfair Trade Practice

Idea Cellular Ltd; is showing on advertisement that Idea is always providing better network coverage than any other mobile service operator but as per our personal experiences we had already faced more than 70% call drop & 10% cross connections on Idea Cellular’s Connection (post paid), even for the same all authorities of Company Confirmed (written confirmation through mail from Sep 2009 onwards) that this issue is genuinely there but can’t commit specific time to resolve the same & whatever charges Idea is charging that have to pay by consumer. Within last 8 months we had already surrendered more than three connections of Idea. Our government & community felt that service providers must be more aware to sort out consumer’s problems as Mobile Portability is already launched in the market but just the reverse had been shown by the service providers, like now they are being more crucial to the consumers & the interesting thing is that government departments made for consumers help are just use to say if any consumer is lodging complaint to them, that we only could ask service provider about the issue, couldn’t punish them and, one great thing is like service providers are submitting the different statements to government authority & consumer both for one particular issue, how regrettable all this is going on in our country.

Experiences observed on Through Idea Connection 919911600100.

Surrendered Connections: 919540006030, 919540057860, 919540008010.

With Thanks & Regards,

AkMehrotra

919871006030

Company: Idea Cellular Ltd
Country: India
State: Delhi

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