Idea Cellular Ltd
Request for GPRS/MMS deactivation

I have been repeatedly calling the customer Care executives and have registered the complaint to deactivate GPRS/MMS in my cell phone.

Complaining repeatedly for 4 days, everytime I was told that my issue will be resolved in 12 hours, sometimes 11 hours but after 4 days I got a message saying:

"Dear Customer, Your request for GPRS/MMS deact could not be resolved. Kindly contact customer care. SR 1-16475201337. Thank You"

When I called the customer care and told I have registered complaint then they told previous complaints were not registered properly.

I have incurred a loss of 5 rupees on daily basis for past 5 days.

Company: Idea Cellular Ltd
Country: India
State: Karnataka
City: Bangalore

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