IDEA cellular ltd
Balance Deducation

I have recharged Rs. 98 Plan on 01/08 in my mobile no. 9253143743 from my mobile balance (Dial *150*98#). After that Rs. 98 has been deducted from my mobile no. 9253143743 and a SMS is received form Idea communicaton that "your gprs plan has been activated suceesfully". But on 02/08 i Rs. 275 has been deducted from my mobile for GPRS USE. According the Rs. 98 plan there should be no charges deducted from my mobile.

I gives the information to coustmer care executive on telphone & also mailed the complaint but noting response give by the idea cellular ltd. Coustmer care ex. is also confirmed that Rs 98 has been deducted & GPRS Plan has been activated on 01/08.

But regarding deduction of Rs. 275 no action has been taken by the Idea Cellular Ltd.

Please do need full.

Sandeep Kumar

9253143743

VPO DEEPALPUR, DISTT. SONEPAT, HARYANA

Company: IDEA cellular ltd
Country: India
State: Haryana
City: Sonipat

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