IDEA cellular ltd
Billing Amount beyond the Credit Limit

Dear Idea Celluar,

I was using my no 9871186911 for last 1.5 years and my bill was never crossed Rs 600 to 800 every month and also my credit limit was fixed up tp Rs 1700/ month. I was using 99 plan for 2 Gb free Internet use with 144 plan. I am shocked to see the bil of Rs 5300 for the month of February. I called several times to customer care and nodal officer noida but they did not adjust the true amount and finally deactivated my no 9871186911. I want to know if they where fixed up a limit of rs 1700/ then why the did not inform me when my bill amount was reaching the credit limit and also not stopped my service before crossing the limit.

please help me to resolve this matter soon.

vijay_51rai@yahoo.co.in

Company: IDEA cellular ltd
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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