Idea Cellular post paid connection
Not able to connect to BSNL land line nos

I am holding a IDEA postpaid connection with no 9891194609 from last 4-5 years. From two months i am facing problem while trying to connect to BSNL land line nos of some perticular regions. I can call to those nos using any other service provider onnection at the same time from the same place.

Logged too many complaints for the same with customer care but all in vain.

They don't want to listen any thing but keeps on repeating "problem is not from our end. it is from BSNL's end". They are not able to let me understand if airtel or vodaphone are able to connect then why don't IDEA.

There is some serious problem with their network. Looks like they are not paying enough to BSNL to get the rights to terminate their calls in thir network.

Please get this resolved. This is very frustrating.

Please also let me know if you have any contact person or no from TRAI to whome i can escalate this issue.

Himanshu Agarwal

Company: Idea Cellular post paid connection
Country: India

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