Idea cellular prepaid
Deactivation of vas pack

In my IDEA cellphone number 8096754388, I get a message everyday, stating that " Your Fashion MMS has been auto renewed and you have been charged Rs 2".

I never subscribed to this value added service in the first place.

This has become a harassment.

I had projected the problem to the Idea outlet from at Shivam Road beside the State Bank Of India Amberpet but they were unable to resolve the same. It is bought to your notice herein that so far a sum of Rs 100 has already been deducted from my prepaid account balance. I would like to be apprised as to how you will refund me the same.

I would like to believe that subscribing for IDEA was a good idea and not a bad one.

It is therefore requested that

a) the a/m pack - Fashion MMS be deactivated forthwith and a confirmation intimated. to me.

b) the amount unfairly deducted be refunded in my prepaid account with immediate effect.

I am inclined to presume that you would be prompt in your response towards resolution of the issues failing which I would be left with no alternative but to address the issue legally in the appropriate forums

Regards

Sarka

Company: Idea cellular prepaid
Country: India
State: Andhra Pradesh

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