Idea cellular prepaid
Deduction of balance

I changed my phone and inserted my idea sim in my new HTC desire phone, the GPRS connection was activated without my knowledge, I didn't save any settings. And throughout the day I was unaware my phone's applications was using bandwidth to determine location etc. And more than 100 Rs was deducted from my balance. When I call customer care they hang up as soon as they listen to the complaint, this is really bad customer service.

Company: Idea cellular prepaid
Country: India

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