Idea Cellular Prepaid Connection
Incorrect balance deduction

I am pratik anand using this idea prepaid connection number 9718159833 from last more than 2 yrs.but i didnt face any problem that time .but now on 29th aug i recharged my a/c with a top up of Rs.11 where the scheme is that i will get 300 sms per day national/local jst first 2 sms will b chargd 1 rs/sms.bt it was 30th or 31st aug when i sended jst 273 sms n balance gt deducted by rs. 30-35.n when i called the cust service they were gvng me wrong information .they sd i have sended 340/350 sms bt in my sent box it was clearly showing me 273 sms.and same thing happen wd me again now.yesterday that means on 2nd september i sended 253 sms that means under my limit of 300 free sms.bt again i had a balance of Rs.52.bt when later on evening yesterday when i chekd the balance it was 0 balance.so when i called the customer service she told me you sended out 320 or 330 sumthing sms thatswhy ur account got 0 balance.and she didnt had the exact ans for my question.and i dnt knw with how many people same thing is going on.

Company: Idea Cellular Prepaid Connection
Country: India
State: Delhi
City: North West Delhi

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